Effective Date: 12/14/2024

Redan Pharmacy (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, mobile applications, or use our services. By accessing our services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

• Name

• Contact information (email address, phone number, mailing address)

• Date of birth

• Insurance details

• Prescription information

b. Non-Personal Information

• IP address

• Browser type and version

• Device information

• Pages viewed on our website

• Time spent on pages and overall website

c. Payment Information

• Credit or debit card details (processed securely through our payment partners)

d. Health Information

• Protected Health Information (PHI), such as prescription history and medical conditions, as required to fulfill your prescriptions or healthcare needs.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your prescription orders.

• To verify insurance and manage billing.

• To provide customer support and respond to inquiries.

• To improve our website, services, and customer experience.

• To send you updates, promotions, or notifications (with your consent).

• To comply with legal and regulatory requirements, including HIPAA and other healthcare-related laws.

3. How We Share Your Information

We may share your information with third parties only in the following scenarios:

• Healthcare Providers: To fulfill your prescriptions and coordinate care.

• Insurance Companies: For claim verification and processing.

• Service Providers: To manage website hosting, payment processing, and marketing campaigns.

• Legal Compliance: When required by law or to protect our rights, privacy, safety, or property.

• Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We will never sell your personal information to third parties for marketing purposes.

4. How We Protect Your Information

We implement robust security measures to safeguard your information, including:

• Encryption of sensitive data during transmission (e.g., SSL technology).

• Secure storage of health and payment information.

• Regular security audits and vulnerability assessments.

• Limiting access to your information to authorized personnel only.

5. Your Privacy Rights

a. Access and Update Information

You have the right to access and update the personal information we hold about you. Contact us at [Insert Contact Email] for assistance.

b. Opt-Out

You may opt-out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly.

c. Data Deletion

You may request the deletion of your personal data unless it is required to fulfill legal or contractual obligations.

d. HIPAA Rights

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). You have additional rights concerning your Protected Health Information (PHI), including requesting access to your medical records or an accounting of disclosures.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance website functionality and user experience.

• Analyze website traffic and usage patterns.

• Provide targeted advertisements (with your consent).

You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read their privacy policies before sharing your information.

8. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with the effective date.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• Email: info@redanrx.com

• Phone: (404) 257-6677

• Address: 4108 Redan Rd. Ste. # A, Stone Mountain | GA 30083

Your privacy is important to us, and we are committed to protecting it.